Legal & Compliance
Privacy Policy
Last Updated: 13 October 2026
Tourism Professionals Club (TPC Kerala) is committed to safeguarding your privacy and personal data. This document outlines our data protection practices across our website (https://tpckerala.in), membership applications, and related services.
Introduction
Travel Professionals Club (TPC Kerala), through its website https://tpckerala.in, is committed to protecting the privacy and personal information of its members, applicants, website visitors, and other users.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access our website, register for membership, make payments, or use our services.
By using our website and services, you acknowledge that you have read this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full name, email address, mobile number, and residential or business address.
- Professional details, organization name, designation, and tourism-industry experience.
- Membership category and registration information.
- Profile photographs, documents, and other information voluntarily submitted during registration, where applicable.
Account Information
- Login credentials and account-related information.
- Membership status, application review status, and account activity.
- Membership certificate and related records.
Payment Information
- Membership fees, transaction reference numbers, payment status, transaction dates, and related billing information.
- Payment confirmations received from our payment gateway.
How We Use Your Information
We use the information collected for the following purposes:
- To process membership registrations and applications.
- To review and approve membership applications.
- To communicate application status and membership-related updates.
- To collect membership fees and verify payment transactions.
- To activate membership after successful payment and approval.
- To provide access to the member dashboard and downloadable membership certificates.
- To maintain membership records and provide customer support.
- To prevent fraudulent transactions, unauthorized access, and misuse of our services.
- To comply with applicable legal, accounting, tax, and regulatory requirements.
- To send relevant organizational announcements and service communications.
Membership Review and Activation
Membership applications may be reviewed by authorized TPC Kerala committee members. Where an application is approved, the applicant may be required to pay the applicable membership fee through the website.
Upon confirmation of successful payment, membership is activated in accordance with the applicable membership rules. The member may then access the relevant membership features, including certificate downloads, where available.
Payment Processing
Payments made through our website are processed by a third-party payment gateway. The payment gateway may collect and process payment-related information in accordance with its own privacy policy and security procedures.
We may receive transaction references, payment confirmation, payment status, and other information necessary to verify and reconcile payments.
Users should review the privacy policy of the relevant payment service provider before making a transaction.
Sharing of Information
We may share relevant information with:
- Authorized TPC Kerala committee members and administrators for membership administration.
- Payment gateway providers and financial institutions for processing and verifying payments.
- Technology, hosting, email, and website service providers who support our operations.
- Government authorities, regulators, or law enforcement agencies where disclosure is required by applicable law.
- Professional advisers or other authorized parties where reasonably necessary for legal compliance or protection of our rights.
Data Security
We implement reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should protect their login credentials and notify us promptly if they suspect unauthorized access to their accounts.
Data Retention
We retain personal information for as long as necessary to administer membership, provide services, maintain financial and accounting records, resolve disputes, prevent fraud, and comply with applicable legal requirements.
Information that is no longer required will be deleted, anonymized, or securely disposed of where appropriate and legally permissible.
Cookies and Website Technologies
Our website may use cookies or similar technologies to support login sessions, website functionality, security, and user experience.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise an objection or concern regarding its processing.
Certain information may need to be retained for membership administration, transaction records, legal compliance, or the establishment or defense of legal claims.
Requests can be submitted using the contact details provided below.
Third-Party Websites and Services
Our website may contain links to third-party websites or services. TPC Kerala is not responsible for the privacy practices or content of independent third parties. Users should review their respective privacy policies.
Children's Privacy
Our membership services are intended for individuals eligible to join under the applicable membership rules. We do not knowingly seek to collect children's personal information contrary to applicable law.
Changes to This Privacy Policy
TPC Kerala may update this Privacy Policy from time to time to reflect changes in its services, technology, or legal obligations. The revised version will be published on this page with an updated revision date.
Contact Us
For privacy-related questions, requests, or complaints, please contact:
Tourism Professionals Club (TPC Kerala)
Peters Enclave, 1st Flr,
Kunukkasseril Bldg,
Panampilly Nagar,
Cochin-682 036, Kerala, India.