Legal & Compliance
Terms and Conditions
Last Updated: 13 October 2026
Please read these Terms and Conditions carefully before using the Tourism Professionals Club (TPC Kerala) website (https://tpckerala.in) or applying for membership and services.
Introduction
Welcome to Travel Professionals Club (TPC Kerala). These Terms and Conditions govern your access to and use of https://tpckerala.in, including membership registration, online payments, membership services, and related website features.
By accessing this website, registering for membership, or making a payment, you agree to these Terms and Conditions. If you do not agree, please do not use the relevant services.
About TPC Kerala
Travel Professionals Club (TPC Kerala) is an organization intended to bring tourism professionals together to support professional networking, collaboration, mutual development, and growth within the tourism industry.
- Operating Entity: Tourism Professionals Club
- Registered/Office Address: Peters Enclave, 1st Flr, Kunukkasseril Bldg, Panampilly Nagar, Cochin-682 036.
- Website: https://tpckerala.in
- Contact Email: support@tpckerala.in
Membership Registration
- Individuals seeking membership must complete the registration process and provide accurate, complete, and current information.
- Applicants are responsible for ensuring that all information and supporting documents submitted are genuine and accurate.
- TPC Kerala reserves the right to request additional information or clarification where reasonably necessary to verify an application.
- Submission of a registration form does not automatically guarantee membership approval.
Membership Application Review and Approval
Membership applications are subject to review by authorized TPC Kerala committee members. The review process may involve verification of the applicant's professional details and eligibility under the applicable membership criteria.
TPC Kerala may approve, reject, or request clarification on an application in accordance with its membership rules.
Applicants will be informed of the relevant status or next steps through the available communication channels.
Membership Fees and Online Payments
- Applicants whose membership applications have been approved may be required to pay the applicable membership fee through the website.
- The applicable fee and membership category will be displayed or communicated before payment.
- Payments may be processed through a third-party payment gateway supporting the available payment methods, which may include UPI, debit cards, credit cards, net banking, or other supported methods.
- By proceeding with payment, you authorize the applicable payment service provider to process the transaction for the amount displayed at checkout.
- You are responsible for checking the membership category, applicable fee, and payment details before completing the transaction.
Membership Activation
Membership is activated after the required approval and confirmation of successful payment, subject to the applicable membership rules.
Where supported by the website, successful payment confirmation triggers automatic membership activation. Activated membership features may include access to the member dashboard and the ability to download a membership certificate.
Payment alone does not guarantee activation if the application has not received the required approval or if a transaction remains pending, fails, or is reversed.
Membership Category and Profile Information
Applicants must select the appropriate membership category during the registration or payment process.
Where the system does not permit an activated membership category to be edited, any request for correction must be submitted to TPC Kerala for review. Changes will be subject to the applicable membership rules and technical limitations.
Members are responsible for keeping their profile and contact information accurate and updated.
Payment Confirmation and Transaction Failures
A payment may occasionally remain pending or fail to reflect immediately because of a bank, network, or payment gateway delay.
If your account has been debited but your membership has not been activated, please contact support@tpckerala.in with the transaction reference, payment date, amount, and registered email address.
TPC Kerala will review the available payment records and coordinate with the payment service provider where necessary.
Cancellation and Refunds
Membership cancellation and refund requests are governed by the Return, Refund and Cancellation Policy published on the TPC Kerala website.
Applicants and members should review that policy before making a payment.
Any approved refund will be processed in accordance with the applicable policy, payment gateway procedures, and relevant laws.
Member Conduct
Members and applicants must not:
- Submit false, misleading, or fraudulent information.
- Use the website for unlawful activities or unauthorized commercial purposes.
- Attempt to gain unauthorized access to the website, accounts, or systems.
- Interfere with the security, availability, or proper functioning of the website.
- Misuse membership credentials or certificates.
- Impersonate another person or misrepresent professional qualifications.
TPC Kerala may take appropriate action in response to violations, subject to applicable rules and law.
Intellectual Property
Unless otherwise stated, website content, branding, logos, text, graphics, and other materials owned by or licensed to TPC Kerala are protected by applicable intellectual property laws.
No material may be reproduced, distributed, or commercially exploited without appropriate authorization, except where permitted by law.
Third-Party Services
The website may rely on third-party payment gateways, hosting services, communication providers, or other external services.
The availability and operation of these services may be subject to the respective provider's terms and policies. TPC Kerala is not responsible for interruptions caused by external services beyond its reasonable control, without prejudice to obligations imposed by applicable law.
Limitation of Liability
TPC Kerala will take reasonable steps to maintain the availability and proper functioning of its website and membership services.
To the extent permitted by applicable law, TPC Kerala shall not be liable for indirect or consequential losses arising from temporary website interruptions, third-party service failures, or circumstances beyond its reasonable control.
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited.
Suspension or Termination
TPC Kerala may suspend or terminate access to membership services where there is a reasonable basis to believe that an account has been misused, fraudulent information has been submitted, applicable membership rules have been violated, or such action is otherwise legally required.
Any applicable membership cancellation, financial settlement, or refund will be handled in accordance with the relevant policy and applicable law.
Changes to These Terms
TPC Kerala may revise these Terms and Conditions when necessary. Updated terms will be published on this page with a revised date.
Continued use of the website after changes take effect will be subject to the revised terms, to the extent permitted by applicable law.
Governing Law and Jurisdiction
These Terms and Conditions shall be governed by the laws of India.
Subject to applicable law, courts of competent jurisdiction in Kochi / Ernakulam, Kerala shall have jurisdiction over disputes arising from the use of this website or membership services.
Contact Information
For questions regarding these Terms, membership, or payments, contact:
Tourism Professionals Club (TPC Kerala)
Peters Enclave, 1st Flr,
Kunukkasseril Bldg,
Panampilly Nagar,
Cochin-682 036, Kerala, India.